Skip to main content

TIME: You've Earned this SUCK Bagde

Update: TIME has stepped up since my initial complaint and have delivered speedy and adept customer service. As far as customer service is concerned, I think they're topping their competitors. It's a good thing. I am not so sure about the speed of the internet because I use it for work and low-profile streaming on Youtube and Netflix, so, my kids may have a thing or two to say about the speed of TIME internet compared to Unifi.

Thanks for fixing things up, TIME. Your badge is hereby removed.


The internet is down...again. And it's only been about slightly more than a week since we've switched to TIME internet and it's down again.

For a family who:

  • uses the internet for work
  • relies on the internet for entertainment
  • have to be on top of everything using internet-based messaging system
  • absolutely need high speed internet for gaming and videos
we're appalled. For an internet service provider who boast of fastest internet speed, best value, 100% fiber, and seamless connectivity, this is definitely not what we expected. 

We thought it was an upgrade from our former service provider because we're definitely paying slightly more than we would have before the switch. 

And yet, here we are, relying on my mobile data (which my kids have run out of since the change) to keep either my work going or for my kids to stay connected to their friends. 

I am not delusional and don't expect 500mbps but 8.05mbps???!! My son's speedtest was at 1mbps to 3mbps
For us to pay TIME for their 500mbps package and get this time of speed, is it acceptable? 

I am writing this because I've calmly worked things through with the technical guys, bought new dongle for the kids' computers (because they rely more on high speed internet while I just need reasonable connectivity for work) and have talked to them. 

Writing this, the feeling of being trapped is also overwhelming because there's quite literally nothing I can do as a consumer because we've signed on the dotted line and bound by a 24-month contract. If I give them the middle finger, I face a penalty. 

So, this means we have to kow-tow to them and beg them to up their service AND pay the bills on time so that we can get shitty service. 

As a consumer, I have every right to be pissed off. 

I write this as a warning to those who intend to switch to TIME internet, DON'T. If you do, prepared for this bullshit. 

Rant over, 
Happy (not so happy here) Saturday, 
Content strategist, SEO specialist, online marketing consultant, freelance writer


Popular posts from this blog

Space Sweepers (Netflix): Movie Review (2021)

Space Sweeper the Korean Sci-Fi Blockbuster hits Netflix 2021 Image Source: KoreaTimes Let me come clean. The first thing I thought when I saw Song Joong Ki leading the lineup for this movie was ' Is this OK?'  ' Hhhmmm.....what about, you know...his personal life', and as a fan of his previous personal work, I had the same doubt I had when he was casted in 'Descendants of the Sun'.  Sorry, Joong Ki. 😳 But the concept of a sci-fi movie in the Korean film platter was enticing. The trailer didn't look half bad either. When it comes to space movies, Hollywood has always been the Big Guy. We expect Hollywood to deliver the big guns and explosions while Kdrama land is all mush, love, arm grabs, ice-cold kiss scenes, love triangles, and of late, time traveling.  So, sci-fi? Interesting. Honestly, I went in with an empty mind which is not necessarily an open one. Ditched the reviews, writeups, Youtube reactions and everything else and hit the 'watch' butto

Maid Side-Kick

I was kind of a little sad when I read the news about this - there will be no live-in Indonesian maids in Malaysia anymore . There are pros and cons to having a live-in maid, as with everything else, but for us, we enjoyed more pros than cons. Back then, when my kids were little, we brought in a family of maids to help with...well, just about everything, and we were like two families merged into one. They ate what we ate, we sleep, they sleep, we shop, they shop, they joke, we laugh, we joke, they laugh...for me, the maid I hired was more like a sister and side-kick to me. For that few years, I was dependent on her to mind-read my schedule and when I need or don't need help. She picked things up quickly and we ended up having lots of moments whereby we were in sync. Today, two of them are on my Facebook and we were gleefully chatting over Facebook Messenger since they've just discovered the wonders of the Internet and Social Media. Since we were more like partners in crim

Stargazer - Stretch Those Sides

I have been doing this pose, part of Cosmic Dance (a type of yoga, I am assuming), called Stargazer pose without knowing it is called Stargazer's pose a lot in the past. You see, sometimes, I don't follow the rules and come up with my own stretches and poses. It is fun. I have on some music, nice, soothing music or just anything I can click on. Then I go with the flow, letting my hair down. Just moving to the music...and that is when I come up with the above Stargazer's pose. This pose really stretches your sides. Keep your eyes on the outstretched hand if you are keeping it pointed to the top, as if you are waving or connecting to a higher energy from the Universe. Your arms will ache a little but hey, toned arms, here you come! :-) For those who want a bigger stretch, it is safe to slowly and gently move the lifted hand towards your back...don't overdo it, listen to your body's complaints and respect it. You don't have to prove anything to anyone, reme