When Hootsuite Listens on Social Media

While it is a little copy-ey (as in Jimmy Kimmel style), Hootsuite did something right with their social media management. Er...no, I don't use Hootsuite for some reason because I am still quite happy with Tweetcaster. Maybe I should download it onto one of my devices or try it on my laptop...maybe.

So, following in Kimmel's footsteps, Hootsuite came up with their own 'Staff Reads Mean Tweets' - nothing as bad as some celebrities get it - and used each of the criticism (mainly that it is ugly) and turned their product around.

This is how things should be and sure, reading something mean about ourselves or what we have done can hurt a little (maybe can cause a flood of tears) but you can really learn a whole lot of yourself and what you are missing out on when you listen.

And social media is a great platform for that. The whole world is waiting to give you their best 'advice', aren't they?

I think Malaysia can learn a lot from something like this....listening is a trait found in some of our top guys, you know what I mean? Instead of denying and shutting people up (how many can you shut up, anyway), just listen, gracefully admit something (if it is found to be true) and then make a positive change. You can really turn unhappy people into supportive people when they know their voices are heard, you know.

Source : Google and possibly Hootsuite

Anyway, TGIF!
Have a pleasant weekend ahead,
Love,
Marsha

Comments

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